Summary

Pronouns
He/him

Location
St. Charles, IL USA

Education
B.Com, Commerce — Gujarat University
Web & graphic designing , Art — Arena animation, division of aptech limited

Certificates
Design thinking explorer — Genesys
Design thinking practitioner — Genesys Design thinking - beginner’s guide — IxDF
Human computer interaction (HCI) — IxDF
BigQuery for machine learning — Qwiklabs
Conducting usability testing — IxDF

Interests
Photography, cooking, travel & cricket

Background
Asian

👋 I'm Ashish, a Product Designer in Chicago 🍕, previously in Toronto. 🍁🏒

👋 I'm Ashish, a Product Designer in Chicago 🍕, previously in Toronto. 🍁🏒

I am a curious, self-driven product designer passionate about crafting exceptional digital experiences. I enjoy mentoring, especially supporting junior designers as they grow in the field. I have extensive experience building and scaling design systems—such as Genesys Spark and SOTI Elevate—creating cohesive visual languages and reusable components that improve consistency and speed across products.

Currently, I’m a Senior Product Designer at AMEX, leading the Trip Cancel Guard feature, a travel protection product available exclusively to AMEX credit card customers that can be purchased after booking a flight. In this role, I’ve learned to deliver data-driven results in complex environments with limited resources, multiple stakeholders, and strict approval processes. This experience has helped me develop a flexible design process that drives user-friendly, high-converting digital experiences.


US Patents

US10222933B2
System and method for managing multiple interactions — Genesys

US10015315B2
Call center builder platform — Genesys

USD771643S1
Display screen with graphical user interface — Genesys

USD802613S1
Display screen with graphical user interface — Genesys

WO2022046970A1
Systems and methods relating to post-purchase support of customers — Genesys


Honors & awards

🥇 Team Recognition award 2025 — AMEX

📣 Nominated for MVP award 2023 — SOTI

🏆 CTO appreciation award 2017 — Genesys

🏆 CX champion award 2016 — Genesys

🏆 CTO award for excellence UX team 2016 — Genesys

🏆 Appreciation award 2014 — Genesys

🏆 CTO award for excellence UX team 2014 — Genesys

🥇 Honored for best visual design 2012 — Affinity

🏆 Best web design award 2009 — WSI