Summary
Pronouns
He/him
Location
St. Charles, IL USA
Education
B.Com, Commerce β Gujarat University
Web & graphic designing , Art β Arena animation, division of aptech limited
Certificates
Design thinking explorer β Genesys
Design thinking practitioner β Genesys Design thinking - beginnerβs guide β IxDF
Human computer interaction (HCI) β IxDF
BigQuery for machine learning β Qwiklabs
Conducting usability testing β IxDF
Interests
Photography, cooking, travel & cricket
Background
Asian
π I'm Ashish, a Product Designer in Chicago π, previously in Toronto. ππ
π I'm Ashish, a Product Designer in Chicago π, previously in Toronto. ππ
I am a curious, self-driven product designer passionate about crafting exceptional digital experiences. I enjoy mentoring, especially supporting junior designers as they grow in the field. I have extensive experience building and scaling design systemsβsuch as Genesys Spark and SOTI Elevateβcreating cohesive visual languages and reusable components that improve consistency and speed across products.
Currently, Iβm a Senior Product Designer at AMEX, leading the Trip Cancel Guard feature, a travel protection product available exclusively to AMEX credit card customers that can be purchased after booking a flight. In this role, Iβve learned to deliver data-driven results in complex environments with limited resources, multiple stakeholders, and strict approval processes. This experience has helped me develop a flexible design process that drives user-friendly, high-converting digital experiences.
US Patents
US10222933B2
System and method for managing multiple interactions β Genesys
US10015315B2
Call center builder platform β Genesys
USD771643S1
Display screen with graphical user interface β Genesys
USD802613S1
Display screen with graphical user interface β Genesys
WO2022046970A1
Systems and methods relating to post-purchase support of customers β Genesys
Honors & awards
π American Express Blue Box Award 2025 β AMEX
π₯ Team Recognition award 2025 β AMEX
π£ Nominated for MVP award 2023 β SOTI
π CTO appreciation award 2017 β Genesys
π CX champion award 2016 β Genesys
π CTO award for excellence UX team 2016 β Genesys
π Appreciation award 2014 β Genesys
π CTO award for excellence UX team 2014 β Genesys
π₯ Honored for best visual design 2012 β Affinity
π Best web design award 2009 β WSI
